refund policy
At iptvhub.tv, we strive to provide the best possible service to our customers. If you are not satisfied with our service, we offer a 30-day money-back guarantee.
Eligibility
To be eligible for a refund, you must meet the following criteria:
- You must have purchased a subscription to our service within the last 30 days.
- You must have used the service for less than 30 days.
- You must have canceled your subscription within 30 days of your purchase.
Refund Amount
We will refund the full amount you paid for your subscription, minus any applicable taxes and fees.
Exclusions
The following items are not eligible for a refund:
- Any subscription packages that include a free trial period.
- Any purchases made through a third-party vendor, such as a reseller or affiliate.
- Any purchases made using a coupon or discount code.
Refund Process
To request a refund, please contact our customer support team within 30 days of your purchase. We will review your request and process your refund within 5-7 business days.
Please note that we may require additional information or documentation to process your refund, such as your purchase order number or proof of payment.
Refund Policy for Gift Subscriptions
If you purchase a gift subscription for someone else, the refund policy will be the same as for regular subscriptions. However, please note that the gift recipient will not be eligible for a refund unless they have used the service for less than 30 days and have canceled their subscription within 30 days of their purchase.
Changes to this Refund Policy
We reserve the right to modify this refund policy at any time, so please review it periodically for updates. If we make any significant changes to the policy, we will notify you by email or by posting a notice on our website.
Contact Us
If you have any questions or concerns about our refund policy, please contact our customer support team at Support@iptvhub.tv We will do our best to assist you.
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